Voice-Clone Scams Have Grown 1,000%+ in the Past Year
In 2024, synthetic voice attacks surged 1,300%, going from roughly one per month to seven per day across U.S. contact centres. Here's what organizations need to know.
Deepfake and voice-clone scams have grown more than 1,000% in the past year alone.
The Numbers Don't Lie
In 2024, synthetic voice attacks surged 1,300%, going from roughly one per month to seven per day across U.S. contact centres.
The impact varies by industry:
- Insurance companies: +475% increase in AI voice attacks
- Banks: +149% increase
- All sectors: Exponential growth in voice-based fraud
The Scale of the Threat
Even more unsettling: many AI voice clones can be built with just a few seconds of audio. This means:
- Anyone's voice from a public video can be cloned
- Executives sharing updates on earnings calls are vulnerable
- Customer service recordings can be weaponized
What This Means for Organizations
The human voice, once a strong authentication or trust signal, is no longer reliable.
Traditional security measures are no longer sufficient:
- Email phishing training isn't enough when voice and video are being weaponized
- Voice authentication systems are vulnerable to sophisticated cloning attacks
- Visual verification alone is insufficient with deepfake technology
The Proactive Defense Strategy
Security, HR, and compliance teams must simulate the attack surface that includes live voice and deepfake scenarios, not just theory.
Key elements of an effective defense:
- Realistic simulations: Train employees with actual voice clone scenarios
- Multi-channel verification: Establish protocols for verifying requests through independent channels
- Continuous education: Regular training on evolving AI threats
- Stress testing: Assess your workforce's resilience before attackers do
Building Human Firewalls
That's exactly why I'm building Veritas - a deepfake and voice clone simulation platform that helps your teams train before scammers strike.
The goal isn't to scare people, but to prepare them. When employees can identify and respond appropriately to sophisticated attacks, they become your strongest defense layer.